Verizon Wireless got into trouble for not being honest about the real cost of their phone plans. They didn’t tell people about extra fees, so the plans were more expensive than what they advertised. People sued Verizon and won $100 million.
The ad was misleading because it didn’t show the full price. A lawsuit was likely filed to protect consumers from being tricked and to enforce advertising rules.
Verizon Class Action Settlement Details
Verizon will give $100 million to customers who were charged too much. This money will be divided among the customers who were overcharged.
The two parts of the payment are:
A fixed amount of $15 for each valid claim. An extra amount of up to $85 for customers who were charged the administrative fee. This extra amount is $1 for each month they were charged.
Each customer can only get a maximum of $100. How much they actually get depends on how many claims they have that we think are real and how long we charged them for administrative fees.
Eligibility Criteria
To get the settlement money, customers need to have been using Verizon for wireless or data services on a postpaid plan from January 1, 2016, to November 8, 2023. They also need to have been charged the extra fees that are being questioned.
How to Make a Claim Under The Settlement?
You can’t make a claim anymore as the deadline to fill out the form has passed. Eligible customers who wish to file a claim could follow these steps:
- Visit the Settlement Website: Access the official settlement website to verify eligibility and access the claim form.
- Download or Request a Claim Form: Obtain the claim form either by downloading it from the website or requesting it from the settlement administrator.
- Fill Out the Form: Provide necessary information such as your name, contact details, and relevant account information.
- Attach Required Documentation: Include supporting documents verifying the charges, such as billing statements or receipts.
- Submit the Claim Form: Send the completed form via mail or submit it online through the settlement website before the specified deadline.
- Confirmation and Updates: You will receive confirmation and further instructions after submission. Stay informed about the progress of the settlement and any additional steps required, such as providing further information or attending hearings if necessary.
